RPA and UiPath Automation

What is RPA and why UiPath

An RPA robot is software — not a physical robot. It works with the same applications your team already uses, operating through the interface just as a person would — only much faster and without errors.

UiPath is a leading RPA platform used by thousands of organisations worldwide. It offers broad integration capability, reliable operation, and an extensive ecosystem.

Our robots are built by a certified specialist who holds the UiPath Automation Developer Associate and Automation Developer Professional certifications.

UiPath is our primary tool, but where the situation calls for it we also work with other platforms, such as Microsoft Power Platform (Power Automate) — the technology is chosen to match your process and infrastructure.

When RPA is the right choice

• A process repeats regularly (daily, weekly)
• The steps are always the same — a clear rule, not a judgement call
• Data is structured (tables, forms, standard documents)
• The process spans more than one system or application
• Manual execution takes more than 30 minutes per week

When RPA is not the right choice

• The process requires ongoing human judgement or evaluation
• Data is highly variable or unstructured
• It's a one-off task that won't be repeated

In these cases, a system integration or AI solution may be more appropriate. We'll assess this together during discovery.

Typical RPA use cases

• Invoice and financial document processing — automated import, validation, and posting to accounting systems
• Data synchronisation between systems — automatic transfers between CRM, ERP, e-commerce platforms
• Recurring report generation — periodic reports collected and sent without manual work
• CRM and ERP data updates — automatic updates of customer, order, and transaction data
• Email sorting and standard responses — recognition and automatic reply to standard inbound emails
• HR document processing — handling requests, contracts, and employee data
• Cross-system data validation — verifying data consistency across systems and documents
• Compliance report preparation — collecting and submitting periodic compliance documentation

What you receive

• A working UiPath robot configured for your process
• Documentation: process description and robot operating guide
• Testing report with real data
• Handover and training session for your team
• One month of free post-go-live support; after that, support by agreement — retainer or hourly

How the project works

• Process discovery

  We assess the process and confirm RPA is the right approach.

• Process modelling

  We document each step in detail.

• Robot development

  We build and configure the robot to specification.

• Testing

  We test with real data and handle exceptions.

• Deployment and handover

  We deploy in your environment, train your team, and hand over documentation.

Human oversight and exceptions

RPA robots are reliable but not infallible. Every automation includes exception handling — when a robot encounters a situation it wasn't trained for, it alerts a person rather than processing data incorrectly. Your team can always review and correct robot actions.

Real project examples

Fuel receipt processing — logistics

The team used to read fuel receipts by hand: checking the price, country, and quantity, then keying everything into Navision (Microsoft Dynamics NAV). Now a robot reads each receipt, extracts and validates the data, and posts it to the ERP itself — employees only review the exceptions the robot flags. The same approach works for CMR consignment notes and other transport documents, whose reading and validation is one of the most common pain points in logistics.

EDI declarations — logistics

Declarations used to be filled in one by one — for every country and every driver separately. Now transactions arrive in the robot's queue together with driver information, and the robot completes every required declaration automatically via API — for all countries, without manual input.

Frequently asked questions

• What does a UiPath licence cost?+
  UiPath licence pricing depends on the deployment type and scale. We'll include this in the project proposal after the discovery conversation.
• Can robots work with our legacy systems?+
  RPA robots typically work with any system that has a graphical user interface — including legacy systems without an API. We'll verify compatibility during discovery.
• What happens if our system or process changes?+
  If the system or process changes, the robot needs to be updated. The first month of adjustments after go-live is free; after that we agree on a support model — retainer or hourly.
• How many hours per day can a robot run?+
  Robots can run around the clock — as often as needed. You control when and how frequently the robot runs.
• Do we need to purchase a UiPath licence?+
  This depends on the deployment model. We'll discuss the options during the project.